How we work
From survey to handover, stage by stage
Five stages, each with a written output. That is what makes the programme accountable instead of a promise.
The stages
What happens in each stage
A stage does not close on a conversation. It closes on a document the owner receives and signs.
Survey and scope
A site visit and measurement of what is already there, and a conversation about what the owner actually wants against what the site and the budget allow. The stage ends by deciding what is in the work and what is out of it — the second matters as much as the first.
- Survey report
- Written scope of work
Study and pricing
Taking off quantities, fixing material specifications and sources, and building the programme. The quote is itemised rather than a lump sum, so it can be compared and adjusted line by line.
- Bill of quantities
- Itemised quote
- Programme
- Delivery schedule
Structural works
Excavation, foundations, frame and blockwork. Every item is photographed before it is covered, because what concrete hides cannot be reviewed later. A periodic progress report sets out what is done and how it sits against the programme.
- Periodic progress report
- Photographic record
- Pour records
Finishes and installations
Finishing to the approved specification. A sample of every material is shown to the owner before bulk delivery — seeing it on site under the building’s own light is a different thing from seeing it in a catalogue.
- Approved samples
- Item inspection record
Handover and warranty
A handover walk with the owner where every observation goes onto a single list, which is then worked through and closed. The project is handed over on a record, with a warranty for a period set in the contract.
- Closed snag list
- Handover record
- Warranty certificate
Questions about the method